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PRIVACY POLICY

 

The ownership of the georgesshoes website belongs to: 

Sos Ferrer Vell, S.L.

Domicilio social: Avda de Alcúdia, 15-5B 03700 Inca. Baleares

NIF B57395576

Tfno: +34 682 822 673

Email: store@georges-shoes.com

Registred in “Registro Mercantil de Mallorca, Documento 1/2006/1,726,0 DIARIO 192 ASIENTO 1466 Tomo 2188 LIBRO 0 FOLIO 128 HOJA PM-53472 INSCRIP 1¨

 

Browsing data

 

During their normal operation, the computer systems and software procedures used to operate our Website collect certain personal data (log files). The transmission of such data is inherent to the use of internet communication protocols. This information is not collected in order to be associated with specific data subjects. However, due to its nature, this information can allow users to be identified by means of its processing and integration with data held by third parties. Such information includes the IP addresses or domain names of the computers you use to visit our Website, URIs (Uniform Resource Identifiers) of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical status code of the server reply (successful, error, etc.) and other parameters concerning the user's operating system and computer environment. This data is used with the sole purpose of obtaining anonymous statistical information on the use of our Website and to guarantee its correct operation.

Cookies

Our Website uses cookies to ensure its efficient functioning and to improve our services. Cookies are small text files that are sent to your computer (usually to your browser) by the websites you visit. Cookies are stored in your computer to be recognized by those websites on your subsequent visits. For more information on cookies, on the types of cookies used on our Website, on how to disable them and on how you can revoke your consent, see our cookie policy.

Personal Data voluntarily provided by the data subject

We collect and process the Personal Data that you directly and voluntarily provide through our Website when (i) you place online orders; (ii) register to our Website; and/or (iii) you use other functionalities available on the Website (for example: to subscribe to our newsletter, to send a request to our Client Service, to connect or interact with us through social networks, etc). If you decide to register to the Website through the social login function, please be informed that we will have access to the Personal Data of your social account (for example, your email address and your public profile) in accordance with the privacy settings of the applicable social media platform. For more information, please refer to the related privacy statements on the applicable social media platform; We do not oversee or control such social media services or user profiles on these platforms and do not establish privacy settings or rules regarding how Personal Data is used on such platforms.

The items of Personal Data collected may include personally identifiable information (title, first and last name, location and date of birth), contact and billing details (postal address, billing address, email, telephone), details of purchases and/or other information regarding you that you may decide to provide during the interactions with our Client Service.

Furthermore, when you voluntarily send an e-mail through our Website and/or to the addresses indicated in our Website, we collect your e-mail address so that we can reply to any request, as well as any additional Personal Data contained in your message.

Personal Data of minors

You must be at least 16 years old (or older depending on your country or state of residence) in order to provide us with Personal Data and at least 18 years old to purchase products from our Website.

If we have actual acknowledge that a minor has provided, through the Website or otherwise, their Personal Data without a verifiable parental consent, we will de-activate the minor’s account and take all reasonable measures to delete or make anonymous the minor’s Personal Data from our systems.

 Purposes and legal bases of the processing

Your Personal Data may be processed and used for the following purposes:

(a)    to respond to all your requests and to manage your relationship with GEORGE´S

(b)    to fulfil your online purchase orders and perform all management activities connected with it (including administrative management of the contract, delivery of goods, payment processing, management of any claims and litigation, and fraud prevention), and to comply with any applicable legal or regulatory obligations.

(c)     to send by email the newsletters and other marketing communication regarding THE GEORGE´S products, services, and initiatives as a result of your subscription to the service.

Furthermore, if you register to  GEORGE´S customers database as a result of your registration to the Website,  your Personal Data will be managed by GEORGE´S , and may be processed together with the details of your purchases online, for the following purposes:

(d)    to confirm your identity as a registered GEORGE´S  customer and, consequently, to provide a customized customer care service and post-sales assistance and allow you to access exclusive services and benefits reserved for registered members (e.g. preservation of your purchase order history, faster online checkout, simplified procedures for product repair and warranty, commercial discounts, pre-sale and other promotional events, etc.);

(e)    profiling: to perform individual or group studies, surveys, statistical analysis and/or market research with regards to your preferences for GEORGE´S, so that a personalised service can be offered and cultural and recreational activities may be promoted based on customer’s interests;

(f)      marketing: to contact you and/or send you (by post, telephone, e-mail and any other form of electronic communication or digital means including social network platforms and other instant messaging applications) information and promotions, including commercial information, newsletters, advertising, catalogues concerning GEORGE´S.

The Personal Data processing referred to in subsections (a), (c) and (d) is necessary to provide the service requested by the data subject. The processing referred to subsection (b) is necessary to execute the contract with the data subject or the related pre-contractual measures and to fulfill the connected legal obligations of an administrative and fiscal nature. Further, the data processing referred to in subsections (e) and (f) is based on the prior consent of the data subject.

 Nature of the provision of personal data

The provision of your Personal Data is optional.

However, if you wish to purchase products offered on our Website, register to the GEORGE´S  customer database, receive information on GEORGE´Sproducts and/or use any other services offered on the Website, you need to fill in all mandatory fields of the relevant forms, otherwise we cannot proceed with the contractual services requested.

The provision of your Personal Data for the purposes of profiling and marketing indicated in Section 2 letters (e) and (f) is subject to your express prior consent. If you withhold your consent, we may not be able to proceed with the indicated purposes, including the ability to offer you personalised services, inform you of any initiatives that may interest you and/or send you any other commercial information on products, and initiatives of GEORGE´S.

You may withdraw or modify your consent to the processing of your Personal Data by us at any time, by writing to the Data Controller at the contact addresses indicated in Section 7, or by using the “unsubscribe” link included in all of our commercial electronic communications, and/or by using any other appropriate procedures which we may make available to you.

Processing Methods

Your Personal Data will be processed by suitable electronic or automated means and computerized tools, or manually and on hard copy, exclusively for the purposes for which the data have been collected and guaranteeing the security and confidentiality of any processed information through the adoption of appropriate measures to prevent the alteration, cancellation, destruction, unauthorized access or not allowed processing or not in accordance with the purpose of collection.

Your Personal Data will be processed by the GEORGE´S internal staff duly authorised to do so in accordance with their respective job duties.

Transfer and disclosure of data

Whenever necessary and/or instrumental to the abovementioned purposes, your Personal Data may be processed on behalf of the Company by other entities (third parties) engaged by us in the correct and regular pursuit of the described purposes, including:

 

Third party service providers, consultants and firms providing advisory and/or consulting activities, or performing related data processing activities on behalf of the Company (e.g. service providers, carriers, IT technicians or any other suppliers that we may hire to carry out and/or manage any promotional campaigns for GEORGE´S).

These third parties will act on behalf of the Company as data processor and are under a contractual obligation of confidentiality of the personal information.

Your Personal Data will not be used for third-party advertising purposes or for the promotion of products, services or initiatives by entities other than GEORGE´S, nor shall they be disclosed to unknown persons under any circumstances.

 Retention period

Your Personal Data will be processed and stored for: (i) as long as required to carry out the purposes for which the data were collected, (ii) in accordance with the storage periods required by the applicable laws, or (iii) until you revoke your consent to the processing/storage of your Personal Data, if applicable.  After the conclusion of such period(s), and where there is no legal or business purposes for retaining your Personal Data, it will be automatically and permanently erased or made anonymous.

In particular, regarding the data processing of registered members into GEORGE´S customers database:

Personal Data collected for the purposes of customer management to offer personalized services and advantages reserved for registered members, are kept for a period of 7 years from the date of your last interaction with the Prada Group; and

Purchase details are kept for a period of 7 years from the date of purchase.

Contact details

 If you have any request regarding your Personal Data, have any enquiries regarding this Privacy Policy or you would like to exercise your rights, please contact to store@georges-shoes.com 

Your rights

Please note that The Privacy Policy and the Legal Notice of this website, as well as the rest of its content, have been made respecting at all times the applicable legislation in the matter, especially the General Data Protection Regulation (EU Regulation 2016/679) and Law 34/2002, of July 11, services of the Information Society and electronic commerce (hereinafter LSSI), and may be revised and modified at any time in order to adapt to any modification of current legislation.

The user can exercise their rights of access, rectification, deletion, limitation, portability, opposition and the revocation of their consent given, by writing to the Data Controller:

  GEORGE´S   with address in Avda de Alcúdia, 15-5B 03700 Inca. You can also file a claim with the Spanish Data Protection Agency. You have the necessary information at: www.aepd.es.

 You also have the right to withdraw your consent for the processing of your Personal Data at any time, without charge. The withdrawal of your consent will not affect the lawfulness of processing based on your consent before its withdrawal.

We reserve the right to amend this Privacy Policy at any time. The Privacy Policy currently in force is the one published on the Website.